Refund policy
We want you to be completely satisfied with your purchase. If you're not happy, here's how we handle returns:
Return Window: 15 days from the date of delivery.
Eligibility: Items must be unused, unworn, and in original condition — no signs of wear, damage, or use. Items must be returned in their original packaging with all accessories and documentation included.
Non-Returnable Items: Opened software, digital downloads, and items marked final sale.
Return Shipping: Customers are responsible for 100% of all return shipping costs. We recommend using a trackable shipping method, as we are not responsible for lost or undelivered returns.
Damaged or Defective Items: CoffeeMindset Tech Gadgets is not responsible for damage that occurs during transit or for manufacturer defects. Once an order leaves our facility, responsibility for the condition of the shipment transfers to the carrier. Any damage claims must be filed directly with the carrier. For manufacturer defects, please refer to the manufacturer's warranty. We are happy to assist you in identifying the appropriate contact, but we do not assume liability for defects or transit damage.
Process: Email support@coffeemindset.com with your order number and any relevant details. We'll respond within 2 business days.
Refunds: Once your return is received and inspected, we'll process your refund within 5–7 business days to your original payment method.